Buyer Guide

Shipping Time/ Payment / Shipping Cost / Standard Sizes /Custom Sizes /Corset size / Exchange Policies / Commission service

 

Shipping Time

If you have urgent time requirement, please check all our Instant shipping items here: Neo-Ludwig

A We make this item after you paid. Making time of make-to-order items this month:1-2 weeks after payment confirmed and all size/color requirement received (there may be exception during holiday; no rush orders in Holiday).
B In Stock Items can be shipped within 2 working days (normal handling time, but there are exceptions: sold out items restocking or holiday; no rush orders in Holiday).
C Back-ordered items would be stocked and prepared in 1-2 weeks after ordering;
D Delivery time: Couriers (UPS/TNT/EMS) shipping service, 3-5 days arrival worldwide
  • Arrive time of Make-to-order Items
A. Making time + D. Delivery time

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  • Arrive time of all In Stock Items order
B. Handling time, + D .Delivery time

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  • Arrive time of Back-ordered Items
C. Back-order time + D. Delivery time

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Payment

For payment above US $500, please chose Bank Transfer or Western Union Transfer.

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Shipping Cost

We ship worldwide. Shipping cost is automatically calculated in checkout page, based on the weight of your orders(basic shipping levels).  All orders would be shipped by guaranteed  UPS Worldwide Express  , TNT or EMS Express, at discounted rate. Fast and safe, with online tracking, and 3-4 days delivery time

Shipping cost of multiple orders would be combined and cut down. Combined shipping cost only applies within TEN days of the first item that you purchased. The orders on Fanplusfriend.com, Fan-store.net and our Ebay shop, can be combined together. Please e-mail us when you are done shopping/bidding, and we will consolidate all your items into a single invoice.

Custom taxes are charged by imported country, we can mark your package as low value to avoid possible custom taxes, but we CANNOT ensure that there is no custom taxes during the shipping, and would not take responsibility for taxes:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
- Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

 

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Standard Sizes

Instant shipping items' measurement are marked in each product's description page, please follow the size given in product details pages. There may be a little difference(0-2in/5cm) from the given data, which is acceptable as producing individual diversity.

There is the way of our measure method of the pre-made Instant shipping clothes: Pre-made Items Measure Method.

 

Make-as-order items are available in various sizes. Please choose the correct BODY size as follows. Please do NOT leave extra space, the costume would be made and leaving enough spaces for comfortable wearing.

Lady standard size chat
Please chose a size according to your actual bust/ waist/ hip:
UK 8 10 12 14
USA 6 8 10 12
EUR 65 70 75 80
Bust 30in/76.cm 32in/81cm 34in/86cm 36in/91cm
Waist 22in/56cm 24in/61cm 26in/66.cm 28in/71cm
Hip 32in/81cm 34in/86cm 36in/91cm 38in/97cm
UK 16 18 20 22
USA 14 16 18 20
EUR 85 90 95 100
Bust 38in/97cm 40in/102cm 42in/107cm 44in/112cm
Waist 30in/76cm 32in/81cm 34in/86cm 36in/91cm
Hip 40in/102cm 42in/107cm 44in/112cm 46in/117cm

*Our lady size garments are tailored for an average height of approximately 5 feet 5 inches/165cm. If you prefer using other measurements standards, please send us your requirements

 

Man standard size chat
Please chose a size according to your actual bust/waist/hip:
Man  XS S M
Bust 30-32in/
76-81cm
34-36in/
86-91cm
38-40in/
97-102cm
Waist 24-26in/
61-66cm
28-30in/
71-76cm
32-34in/
81-86cm
Sleeve 30-31in/
76-79cm
32-33in/
81-84cm
33-34in/
84-86cm
Hip 36-37in/
91-94cm
37-38in/
94-97cm
41-42in/
104-107cm
Man  L XL XXL
Bust 42-44in/
107-112cm
46-48in/
117-122cm
50-52in/
127-132cm
Waist 36-38in/
91-97cm
40-42in/
102-106cm
44-46in/
112-117cm
Sleeve  34-35in/
86-89cm
35-36in/
89-91cm
36-37in/
91-94cm
Hip 44-45in/
112-114cm
48-47in/
130-119cm
50-51in/
127-130m

 

*Our man size garments are tailored for an average height of Man S for 68in/172cm, Man M for 71in/180cm, Man L for 74in/188cm,Man XL for 76in/193cm,Man XXL for 77.5in/197cm. If you prefer using other measurements standards, please send us your requirements

You can find a printable measure tape at: http://www.ebay.com/sizing/

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Custom Sizes/
Make to order items

how to better fit in a close body costume?

For perfect fit, you may request the costume Custom-made, with No extra cost. There are measurements data we needed. Please fill in the chart and send it to us with your other requirements. 

Please provide the correct BODY size as follows. Please do NOT leave extra space, the costume would be made and leaving enough spaces for comfortable wearing.

To ensure well fit, all measurements should be given as instruction. Without correct size, we cannot provide well fit costumes (please click the linkages below to see instruction).

* optional data, giving them if you have special need here, unless these parts would be made as standard data.

* you may also request us to make your clothes in different fabrics or color than the one on catalog (there may be price difference after fabrics change), this is the common fabrics we used: Fabrics & Color

*Please note: A little color difference on fabrics is acceptable, the sample picture is as reference, tiny difference may be caused by difference stock of fabrics production or monitor's color difference.

Weight  
Height  
Your Busts  
Your Waist  
Bust Height  
Neck Circumference  
Shoulder Width  
Arm Length  
Your Hip  
*Biceps circumference  
*Thigh circumference  
*Other requirements  

Please check a while the instruction page before measuring: Measurement Instruction

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Corset Sizes information

Corsets are tailored as net body size, no extra space, moreover, each corset leave flexible spaces by lacing up part, can be tied tightly close to body.
a. For standard sizes corsets in the chart:
http://store01.prostores.com/fanplusfriend/size/standardsize.jpg
It tailored for average person 5 feet 5 inch (165cm) high.
And the bust/waist/hip is tailor as net size, that is, for example, the finial corset of US 10 would be tailored a bust and waist circumference at  34in,26 in, in the condition of the lacing up part totally loose.
b. Custom size corsets.
Beside the standard size choice, corsets can be custom made too, same as all other apparels of us. Custom size corset can be made according client's height, net bust, net underbust circumference, nature waist, hip, and other requirements on length, color, fabrics or wearing habit (for example,' the corset may be worn with thick blouses, leave extra 1 in on waist/bust for the inside blouse').
Custom making is a free service, no extra cost, unless there is special requirement on remaking pattern, change fabrics, etc.

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Exchange Policies

Please make sure items fit according to measurements given on sizing charts or custom measure given as we do not give refunds. No return or exchange for custom size/color items.  

All pictures are actually and correctly taken, please check the size, description and auction pictures before purchase. No return for Cosplay Costumes.  

No return/exchange for underwear items and wigs because of sanitary reason.


Exchange may be acceptable for standard size and color items. The buyer can request exchange for same item in other size, if she/he ordered a standard size and color item. The buyer would be responsible for the shipping and handling fee of product returning.

If you prefer a size exchange, you must notify Customer Service by email within 48 hours of receiving your order. After they have given you authorization for a return, the item(s) must be received for exchange.

Fanplusfriend reserves the legal right to REFUSE unauthorized returns. All items must be new, clean and unworn with all tags attached, and shipped back by methods having tracking number.

No refund will be given if returned item has been worn or damaged. Fanplusfriend may allow a partial refund, a partial credit, or the garments are of the type or condition that they must be returned to you.

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Commission Service

It’s pretty pleasure to make new designs. If you have own idea, and want us to realize it, please just send us your requirement and reference picture linkages ( of photos, drawings, or Anime pictures ), for:

1. Apparel daily wearing tailored with personal requirement;
2. Special occasion dressing (EX: Wedding, Cosplay );
3. Uniform with custom need (in group or personal);
4. Performing costume project (Dance, Movie, etc).

Just before send your enquiry email, please read awhile the notification below:
When we accept commission according to client’s description, requirement, personal measurement and reference pictures, we would make all we can to effect client’s requirement as accurately as possible, and would clarify all we can to clients before ordering/making. But it’s impossible that the finished work is exactly same as the reference pictures we received, the possible reason are as following: difference on fabrics, lace and material, color difference, client’s status, and especially for cosplay commission, the actual clothes pattern cannot achieve some requirement of Drawing Effects (such as a float shape hoop skirt without any inside prop, or all black threads in the costumes--that is because the edge of the original pictures was drawn in black--if you have this special requirement you need to inform us firstly before making, some of them is beyond our ability, some could be arranged. ).

Please note: commission orders are NO return or exchange.

We do not accept FREE sample commission request. A new clothes, especial decent quality with accurate details cosplay costume need hard work on pattern making, fabrics/accessories making/stock, redesign, sample making, adjustment and final confirmation. And many commission pattern only used once because they are very special.

All new clothes making would be start after received final order information and payment.

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